Shipping policy
Shipping Policy
At Zadaar.com, we are committed to making sure your order is processed efficiently and delivered safely. Below you’ll find important information about our shipping process, including order processing, shipping coverage, delivery times, tracking, address changes, delays, and special delivery situations.
Order Processing & Cut-Off Times
We process orders during our regular business hours, 7:00 AM to 7:00 PM across U.S. time zones.
Orders are processed as quickly as possible after they are successfully placed and payment is confirmed.
Processing and delivery times may vary depending on product availability, order volume, destination, and the shipping method selected.
During weekends, U.S. holidays, promotional periods, and peak shopping seasons, processing or delivery may take longer than usual.
Shipping Costs
Shipping charges, if applicable, will be displayed during checkout before the order is completed.
From time to time, Zadaar.com may offer free shipping promotions or shipping discounts. Any applicable promotion will be subject to the terms displayed at the time of purchase.
Where We Ship
Zadaar.com ships to eligible destinations based on the availability of our products and shipping services.
Available shipping destinations and shipping costs are displayed during checkout where applicable.
Certain locations may be excluded due to carrier restrictions, product-specific requirements, or other logistical limitations.
Carriers & Delivery Times
Orders may be shipped through available third-party shipping carriers selected by Zadaar.com based on the destination, product, shipping method, and other logistical considerations.
Estimated delivery times may vary depending on the destination and selected shipping service.
While we make every reasonable effort to ensure timely delivery, delivery dates provided at checkout or through tracking are estimates and are not guaranteed.
Once an order has been handed over to the shipping carrier, carrier-related delays may occur that are outside of Zadaar.com’s direct control.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If an incorrect or incomplete address is provided and the package is returned to Zadaar.com, additional shipping or redelivery costs may apply.
Customers who need to correct their shipping address should contact us as soon as possible. Address changes may not be possible once an order has been processed or shipped.
Zadaar.com cannot guarantee that an address change request can be completed after an order has been placed.
Tracking & Notifications
When tracking information is available, customers will receive their tracking details through the email address provided with their order.
Tracking information may take some time to become active after it has been issued by the carrier.
Customers can use the provided tracking information to monitor the progress of their shipment and estimated delivery.
Delays, Lost, or Missing Packages
Shipping delays may occasionally occur due to weather, carrier operations, holidays, high order volumes, incorrect addresses, or other circumstances beyond Zadaar.com’s control.
If your package appears to be delayed or missing, please contact us at Zadaar89@gmail.com so we can review the shipment and assist you.
If a package is confirmed to be lost during transit, Zadaar.com will review the situation and determine the appropriate resolution, which may include a replacement or refund depending on the circumstances.
Any resolution for carrier-related issues is subject to the applicable shipping carrier’s investigation and claims process.
Large Orders & Special Deliveries
Large, heavy, or unusually sized orders may require special shipping arrangements.
Depending on the shipment and destination, special delivery services, additional charges, or specific delivery requirements may apply.
If special arrangements are required, Zadaar.com may contact the customer before shipment.
Holidays & Peak Seasons
Shipping and processing times may be longer during major U.S. holidays, Black Friday, Christmas, and other periods of unusually high order volume.
Carrier delays may also occur during these periods.
We recommend placing time-sensitive orders as early as possible to allow sufficient time for processing and delivery.
Customer Support
If you have questions or concerns regarding your shipment, please contact Zadaar.com:
Email: Zadaar89@gmail.com
Phone: +1 (914) 359-8048
Business Hours: 7:00 AM – 7:00 PM
Time Zones: U.S. Time Zones
Website: Zadaar.com
Our customer support team will be happy to assist with shipping, tracking, delivery, and order-related questions.